Last Updated: September 27, 2025

At Launchpad Early Learning Centre, we are committed to protecting the privacy and personal information of our staff, applicants, families, and children. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Australian Privacy Principles under the Privacy Act 1988.

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1. Information We Collect

As part of our operations, we may collect:

• Children’s details – full name, date of birth, gender, medical information (allergies, health management plans, immunisation records), enrolment details, attendance records, learning documentation, and emergency contact information.

• Family/guardian details – names, relationship to the child, contact information (addresses, phone numbers, emails), billing and payment details, custody or parenting orders where relevant, and communication preferences.

• Applicants and staff details – names, contact details, resumes, qualifications, employment history, referee details, and background checks (e.g., Working With Children Check, police checks, and medical clearances).

• General enquiries – names and contact details provided by families when enquiring about our programs or services.

• Additional information required to ensure child safety, regulatory compliance, and reporting obligations.

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2. How We Use Your Information

• Process job applications and contact candidates for recruitment.

• Respond to inquiries about our services and programs.

• Ensure compliance with legal obligations, including child safety and workplace regulations.

• Improve our services through anonymised feedback and analysis.

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3. Storage and Security

Your information is stored securely on protected systems with restricted access. We use industry-standard encryption to prevent unauthorized access. Data is retained only as long as necessary for the purpose collected.

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4. Sharing Your Information

We do not share your personal information except:

• When required by law or regulatory bodies (e.g., compliance with Child Safe Standards and early childhood regulations).

• With your explicit consent (e.g., for reference checks).

• With trusted service providers (e.g., secure form platforms) who comply with Australian privacy laws.

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5. Your Rights

• Access or correct your personal information held by us.

• Request deletion of your data, subject to legal retention requirements.

• Contact us with privacy concerns at Contact – Launchpad Early Learning Centre.

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6. Cookies and Website Tracking

Our website uses cookies for functionality and analytics to improve user experience. Manage cookie preferences via your browser settings.

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7. Contact Us

For questions or complaints.
Contact – Launchpad Early Learning Centre

We may update this policy periodically. Check this page for the latest version.

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Regulatory Compliance Note

This Privacy Policy has been developed in alignment with the following regulatory requirements relevant to early learning services in Victoria, Australia:

• Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs) – overseen by the Office of the Australian Information Commissioner (OAIC).

• Health Records Act 2001 (Vic) – overseen by the Health Complaints Commissioner (Victoria).

• Education and Care Services National Law & National Regulations – overseen by the Australian Children’s Education and Care Quality Authority (ACECQA) and the Victorian Department of Education (QARD).

• Child Safe Standards & Reportable Conduct Scheme – overseen by the Commission for Children and Young People (CCYP, Victoria).

• Working With Children Check – administered by the Department of Justice and Community Safety (Victoria).

• No Jab No Play legislation – overseen by the Victorian Department of Health.

• Child Information Sharing Scheme (CISS) & Family Violence Information Sharing Scheme (FVISS) – under the Child Wellbeing and Safety Act 2005 (Vic).

• Notifiable Data Breach (NDB) Scheme – administered by the Office of the Australian Information Commissioner (OAIC).